Policies

Privacy Policy
Higher Light Wellness LLC


Effective Date: January 27, 2026


Last Updated: February 17, 2026

Higher Light Wellness LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in accordance with applicable federal law and the laws of the State of New York, including the New York Stop Hacks and Improve Electronic Data Security Act (“SHIELD Act”).

This Privacy Policy describes how we collect, use, store, and safeguard your information when you visit our website, book services, or communicate with us.

By using this website or our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect
We may collect the following categories of information:

A. Personal Information
Information that identifies you personally, including:

Name
Email address
Phone number
Mailing address (if provided)
Date of birth (if provided)
Intake or wellness information voluntarily submitted

B. Payment Information
Payment information is processed through third-party payment processors. We do not store full credit card numbers on our servers.

 

C. Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser type
Device information
Pages visited
Time spent on site
Cookies and similar tracking technologies

2. How We Use Your Information
We may use your information to:
Provide wellness services
Process payments
Communicate regarding appointments
Respond to inquiries
Send administrative notices
Improve our website and services
Comply with legal obligations
We do not sell your personal information.

3. Legal Basis for Processing (New York Compliance)
We process personal information for legitimate business purposes, including:
Performance of services requested by you
Compliance with legal obligations
Protection of our legal rights
Prevention of fraud or unauthorized activity

4. Data Security (SHIELD Act Compliance)
In accordance with the New York SHIELD Act, Higher Light Wellness LLC implements reasonable administrative, technical, and physical safeguards to protect private information.

These safeguards may include:
Secure password-protected systems
Encrypted payment processing
Limited access to personal information
Secure storage of client records
Secure disposal of information when no longer needed
While we take reasonable precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Confidentiality of Wellness Information
Higher Light Wellness LLC provides non-medical wellness services and is not a HIPAA-covered entity.
However, we treat intake information and session communications with professional discretion and confidentiality, except where disclosure is required by law, including:
Court order
Legal subpoena
Imminent risk of harm to self or others
Mandatory reporting obligations under New York law

6. Cookies & Tracking Technologies
Our website may use cookies and analytics tools to improve user experience.
You may disable cookies through your browser settings; however, certain website features may not function properly.

7. Third-Party Service Providers
We may share information with trusted third parties necessary to operate our business, including:
Payment processors
Booking platforms
Website hosting providers
Email service providers
These providers are contractually obligated to safeguard your information.
We are not responsible for the privacy practices of third-party websites linked on our site.

8. Data Retention
We retain personal information only as long as reasonably necessary to:
Provide services
Maintain business records
Comply with legal and tax obligations
Resolve disputes
When no longer required, information is securely deleted or destroyed.

9. Your Rights (New York Residents)
If you are a New York resident, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of certain information (subject to legal exceptions)
Withdraw consent to marketing communications
To exercise these rights, contact us using the information below.
We may require verification of identity before fulfilling requests.

10. Children’s Privacy
Our services are not directed toward children under 13 without parental or guardian consent. We do not knowingly collect personal information from children under 13 without appropriate consent in compliance with federal law (COPPA).

11. Data Breach Notification
In the event of a data breach involving private information as defined under New York law, Higher Light Wellness LLC will provide notice in accordance with the New York SHIELD Act and applicable notification requirements.

12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with a revised “Last Updated” date. Continued use of the website constitutes acceptance of any updates.

13. Contact Information
If you have questions regarding this Privacy Policy or wish to exercise your rights, please contact:
Higher Light Wellness LLC. at info@higherlightwellness.org.